ACCOUNT & DATA
Delete your Gratuvia account
Gratuvia is published by Prokvik LLC. When account sync is enabled, you can permanently delete your Gratuvia account and associated cloud data.
Delete from the app
Open Gratuvia, go to Settings → Privacy & export → Account & sync, choose Delete account & cloud data, and confirm the deletion. This permanently deletes your Gratuvia authentication account and the encrypted synchronization data associated with it.
If you cannot access the app
Contact admin@gratuvia.app and request Gratuvia account deletion. We may need to verify that you control the email address associated with the account before processing the request.
What is deleted
Your Gratuvia sign-in account and encrypted cloud synchronization data are deleted. Data stored only on your devices is not remotely accessible to Gratuvia and must be removed from each device using the app's local-data deletion control or by uninstalling the app and clearing its app data.
What may be retained
Information that Prokvik LLC is legally required to retain, such as transaction or compliance records maintained by an app-store payment provider, may be retained for the period required by law or the provider's policies. Such records are not retained as active Gratuvia sync data.
Questions? Contact Gratuvia support.